Privacy Policy

Last updated: 26 October 2026

1. Who we are

Telenify is a South African company. We follow the Protection of Personal Information Act, 2013 (POPIA). In this policy "we" and "us" means Telenify.

2. Whose information we hold

• People who contact us: your name, email address, phone number and organisation, and what you tell us.
• Clients and partners: contact and billing details needed to work with you.
• People who appear in recordings and data we produce or analyse: for example name, age, organisation or team, images and video, and performance data and analysis.

3. Why we use it

• To reply to you and provide the services you ask for.
• To produce analysis, data and reports for our clients and partners.
• To meet our legal duties.

We only use information where POPIA allows it: with consent, to carry out a contract, to meet a legal duty, or for a legitimate interest that does not override your rights.

4. Children

If we record or analyse anyone under 18, we only do so with the consent of a parent or guardian, or of the organisation responsible for them where the law allows.

5. Who we share it with

• Clients and partners, under a written agreement and only for the purpose agreed.
• Service providers who store or process data for us, under confidentiality terms.
• Authorities, where the law requires it.

We do not sell personal information. If information is stored outside South Africa, we make sure it is protected as POPIA requires.

6. How we protect it

We use reasonable technical and organisational measures to keep information safe, and limit access to people who need it.

7. How long we keep it

Only as long as needed for the purpose it was collected for, or as the law requires. Then we delete it or make it anonymous.

8. This website

This website uses no cookies and no tracking or advertising tools. Our hosting provider may record visitors' IP addresses for security purposes.

9. Your rights

You may ask us what information we hold about you, and ask us to correct or delete it. You may also object to how we use it. If you are not happy with our answer, you may complain to the Information Regulator.

10. Contact us

Our Information Officer can be reached at info@telenify.co.za.